International Communications Carrier Turns to Wesley Clover Solutions for Mission-Critical Voice Solution
A Fortune 500 communications company operating one of the world’s most advanced global networks selected Wesley Clover Solutions to provide an IP voice communications platform for their Global Network Operations Center (GNOC) in New Jersey, USA.
This system ensures instant communications with other GNOC’s and carrier partners who are monitoring the health of a global network carrying nearly 20 petabytes of data traffic on a normal business day and offers 99.999 availability to its customers.
In order to guarantee success, the Wesley Clover Solutions team worked hand-in-hand with the client’s IT professionals to conduct extensive evaluation and testing of the reliability and specialty feature/functionality required in their command center environment.
Prior to launching the systems into production, detailed testing was conducted in lab environments to minimize risk and disruption to the business when the systems went live. Migration plans were derived to move the client from the current telephony environment to the new environment, including moving the toll-free numbers and auto ring down circuits.
A mix of more than 150 IP Turrets and IP Phones have been implemented and integrated with the company’s enterprise voice platform, Cisco Call Manager (via Q.SIG) as well as a variety of unique command and control capabilities that facilitate instant communications with key offices and partners.
