Skip to content

100+ Cities Globally

With a diverse support model, Wesley Clover Solutions provides ongoing maintenance and remote support to customers both locally and globally. We leverage Mitel’s broad network of direct offices and partners to provide hardware support in more than 100 countries, including major financial centers like New York, London, and Hong Kong, as well as smaller remote offices in dozens of cities around the world.

Wesley Clover Solutions maintenance agreements can provide all or parts of the following:

  • Local and regional service desk
  • Remote service and support
  • Onsite support
  • Hardware replacement
  • Software upgrades
  • Software assurance
  • Service level agreements
  • Onsite spare part kits
  • Client system administration training

Global Maintenance and Service Lifecycle

  1. At the time of trouble, the Client should contact the WCS Service Desk
  2. As WCS receives a trouble call, service tech will remotely service your system immediately
  3. If component(s) need to be fixed or replaced, WCS will dispatch a field technician
  4. WCS provides support world-wide, including Mitel or Mitel channel partners when outside WCS’ direct support area
Return to top